Privacy policy

Mom's Organic Privacy Policy

At Mom's Organic, we take your privacy very seriously. In this policy, we explain what data we collect, why we do so and how we protect it. By using our services, you consent to the processing of your data as described in this privacy policy.

1. Data We Collect
We collect certain personal data in order to provide our services. This includes, among other things:

Name and contact information: such as your name, email address, phone number and delivery address, so that we can process and ship your orders.
Payment information: data needed to process payments (however, we do not store full payment details, as these are handled by secure payment providers).
Order history: to serve you better and, for example, to handle returns.
Communication data: messages or questions you send us by email, so that we can help you with your questions and requests.

2. Purpose of Data Processing
The data we collect is used for:

Order processing: to ensure your orders are properly processed, shipped and delivered.
Customer service: to resolve your questions and complaints.
Marketing purposes: only if you have given your consent, we will send you information about offers, products and services that may interest you.
Improving our services: by analyzing how our website and services are used.

3. Sharing Data with Third Parties
We only share your data with third parties when this is necessary to provide our services, such as:

Logistics partners for the delivery of your orders.
Payment providers to process payments securely and efficiently.
IT service providers who manage and secure our website and systems.

We will never sell your data to third parties.

4. Retention Periods
We do not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected. When data is no longer needed, we delete it securely.

5. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access or disclosure. These measures are regularly evaluated and adjusted where necessary to ensure optimal protection.

6. Your Rights
You have certain rights regarding your personal data, such as:

Right of access: you may ask at any time what data we hold about you.
Right to rectification: if your data is incorrect, you can ask us to correct it.
Right to erasure: you can ask us to delete your data, unless we still need it for legal purposes.
Right to restriction of processing: you can object to specific forms of data processing.
Right to data portability: you can request a copy of your data in a structured, commonly used and machine-readable format.

7. Cookies
Our website uses cookies to optimize your experience and improve our services. These cookies help us remember your preferences and collect analytical data about the use of our website. You can manage the use of cookies in your browser settings.

8. Changes to This Privacy Policy
This privacy policy may be updated from time to time. We recommend reviewing this policy regularly to stay informed about how we protect your data. In the event of significant changes, we will notify you by email or on our website.

Contact
Do you have any questions, comments or requests regarding this privacy policy or your data? Please contact us at: Email: momsorganicshop1@gmail.com